Shipping policy
SHIPPING INFORMATION
Processing Time All orders require 3-10 business days for processing before shipment. Processing time may vary depending on product availability and order volume. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery Times
- European Union Countries: 5-10 business days after processing
- Worldwide (International): 7-30 business days after processing
Please note that delivery times are estimates and may vary due to customs processing, local postal services, or unforeseen circumstances.
Shipping Zones We ship from Lithuania to customers worldwide. Shipping costs are calculated at checkout based on your location and order weight.
Shipping Methods We use reliable shipping carriers to ensure your order arrives safely. Tracking information will be provided for all shipments where available.
Important Notes
- Business days exclude weekends and public holidays
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer
- We are not responsible for delays caused by customs or local postal services
- Please ensure your shipping address is correct as we cannot be held responsible for packages sent to incorrect addresses
Contact Us If you have any questions about shipping or need to track your order, please contact us at home-soul@home-soul.shop or through our contact page: https://home-soul.shop/pages/contact